Surprisingly, this restaurant’s concept is famous for its infamous rude and shocking customer service. They started off with a high-end approach but ended up in bankruptcy. Out of all wits, they decided to use the opposite approach instead. Conceivably, that is how the name came about, Dick’s Last Resort! They intentionally trained their wait staff to be ‘obnoxious’ when serving their guests, such as deliberately throwing the napkins at the patrons. They also make their patrons wear 2 feet high paper hats with caustic remarks scribbled on it!
(“Boy or Girl?” on an adorably cute boy, “Retired Pole Dancer” on a docile-looking granny, “Accepting Hair Donations Here” on a bald-headed dude….) Please bear in mind that they are doing all these acts purely to inflict humor and create fond memories for the guests.
I think this is a very good concept, especially for those patrons who are extremely stressed out or uptight about the mundane of life. This is the right place for them to unwind and loosen up. You can call it ‘retail therapy’ perhaps? You are also welcome to give the wait staff a tit for tat to entertain them back! But once when you step out of the restaurant, Life still goes on! You have to behave yourself…
"If I have a chance to visit USA, Zon’s Last Stop got to be at Dick’s Last Resort!!!" (For more info on this restaurant chain, visit http://www.dickslastresort.com )
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